A Tale of Two Customers – Addendum

In my previous blog post, I shared the story of two of our customers and how their selfless contributions to Eric Walker, a young man from Greensboro living with sever cerebral palsy. I wanted to take this opportunity to report back on Eric’s experience at the Carolina Panthers play-off game from January 11th. I also learned that there were additional good Samaritans involved that made Eric’s day at Bank of America Stadium a memorable experience for Eric, his mother Melanie and anyone familiar with Eric’s dream to see his beloved Panthers play.

Melanie and EricI mentioned previously that Mike Shemancik, CIO of ABT Power Management was able to connect with Frank Harrison, Chairman and CEO of Coca Cola Bottling Company Consolidated. When Frank learned of Melanie’s request for her son Eric, he included them in the Coca Cola Bottling Suite for the game. I later learned that Eric had also been invited to visit the field prior to the start of the game.

As it turns out, Steve Lineberger, President of ABT Power Management, was formerly the President of Krispy Kreme’s US Franchise operations and well connected to Krispy Kreme CEO, Jim Morgan. Steve knew that Jim had connections to the Panthers organization which include Jerry Richardson. Thanks to Jim and his Panthers connections, the Panthers organization extended an invitation to Melanie and Eric to participate in the pre-game festivities on the field!

Pictures being worth a thousand words, I’ll invite you to watch the slide show below. It’s my hope that the men and women who made Eric’s dream of seeing the Carolina Panthers in the NFL playoffs a reality all get to see this slideshow. The expression of sheer joy on Eric’s face is a testament to the good in the world. Thank you again, Mike Shemancik, Steve Lineberger, Frank Harrison and Jim Morgan.

Phil Morris
There's nothing Phil enjoys more than helping customers create game-changing solutions to their business problems. He's especially enthusiastic about developing digital business programs that converge business strategy with digital technology to improve customer experience, optimize business operations and develop new business models. Phil is happiest when he's meeting with customers, listening to their stories and digging in and helping. Phil oversees the strategy, business development and finance departments at Mariner, staying focused on new trends in business and technology. Away from the office, he enjoys spending time with his wife, kids and grand kids, crafting award-winning beer and playing guitar in a blues band.
Phil Morris

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